1. Agreement to Terms

By accessing, using, or engaging with the services of H&C Cleaning Services, LLC (“Company,” “we,” “us,” or “our”), including our website, booking systems, or communication channels, you agree to be bound by these Terms and Conditions. If you do not agree, you must discontinue use immediately.

2. Services

H&C Cleaning Services, LLC provides residential and commercial cleaning services, including but not limited to routine cleaning, deep cleaning, move-in/move-out cleaning, post-construction cleaning, and specialty services. All services are subject to availability and confirmation.

3. Estimates, Pricing, and Payments

All estimates are based on the information provided at the time of inquiry. Final pricing may vary depending on property condition, size, scope of work, or additional requests.

Payment is due as agreed at the time of booking. Failure to remit payment may result in service suspension, late fees, or collection action.

4. Scheduling, Cancellations, and Rescheduling

Clients must provide at least 24 hours’ notice for cancellations or rescheduling. Failure to do so may result in a cancellation fee. Same-day cancellations may be charged up to the full service amount.

5. Client Responsibilities

Clients agree to:

-Provide accurate information regarding the property and service needs

-Ensure safe and reasonable access to the premises

-Secure valuables, fragile items, and pets prior to service

-H&C Cleaning Services, LLC is not responsible for damage resulting from undisclosed hazards or improper conditions.

6. Satisfaction Guarantee and Liability

We strive for high-quality service. Any concerns must be reported within 24 hours of service completion to be addressed.

Our liability is limited to the cost of the service provided. We are not responsible for pre-existing damage, normal wear and tear, or issues beyond our control.

7. Use of Website

All content on this website is owned by or licensed to H&C Cleaning Services, LLC. Unauthorized use, reproduction, or distribution is prohibited.

8. SMS Messaging Terms

By providing your phone number and opting in through our website, booking forms, or other communication methods, you consent to receive SMS text messages from H&C Cleaning Services, LLC.

8.1 Message Purpose

Messages may include:

Appointment confirmations and reminders

Service updates

Billing notifications

Customer service communications

Promotional or informational messages (if opted in)

8.2 Message Frequency

Message frequency varies based on service interaction.

8.3 Fees

Message and data rates may apply depending on your mobile carrier.

8.4 Opt-Out

You may opt out at any time by replying STOP to any message. You will receive a confirmation message, and no further messages will be sent unless you re-opt in.

8.5 Help

For help, reply HELP or contact us directly using the information on our website.

8.6 Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

9. Privacy

Your personal information, including phone numbers, will not be sold or shared with third parties for marketing purposes. Information is used solely to provide services and communications as outlined in our Privacy Policy.

10. Prohibited Use

You may not use our website or services for unlawful purposes, to transmit harmful content, or to interfere with our operations or communications systems.

11. Modifications to Terms

H&C Cleaning Services, LLC reserves the right to update or modify these Terms and Conditions at any time. Continued use of our services constitutes acceptance of any changes.

12. Governing Law

These Terms and Conditions are governed by the laws of the state in which H&C Cleaning Services, LLC is registered, without regard to conflict of law principles.

13. Contact Information

For questions regarding these Terms and Conditions, please contact:

H&C Cleaning Services, LLC

Phone: (864)437-4480

Email: [email protected]